About THAYLAN
Premium UK Online Supermarket Platform
THAYLAN is a mainstream UK-first online supermarket built to serve general UK households with high-quality fresh groceries, bakery items, chilled produce, frozen foods, and household essentials.
In addition to standard supermarket categories, THAYLAN incorporates comprehensive World Foods departments representing Sri Lankan, Indian, Pakistani, Caribbean, African, Middle Eastern, East Asian, and European cuisines under one unified shopping experience.
Our Core Commitments
- Transparent Unit Pricing: Mandatory display of price per 100g, per 100ml, per kg, and per Litre across all products.
- Food Safety & Allergen Clarity: Clear, bolded allergen declarations in accordance with UK FIR 1169 and Natasha's Law.
- Cold-Chain Quality: Dark store wave picking separating Ambient, Chilled (1°C to 4°C), and Frozen (-18°C) goods.
- Customer Price Protection: Fair substitution policies and accurate weight reconciliation on variable-weight goods.